Non-Governmental Organizations and Development Service Provision: A Conceptual and Empirical Review
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Published:
Feb 28, 2022
Keywords:
Development, NGO interventions, Participatory Development Communication, Service Provision, Programs
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Abstract
Globally, non-governmental organizations (NGOs) are seen as a significant driving force behind delivering development services. There is universal consensus within the development community that development service delivery will be incomplete without the involvement of NGOs. Thus, many NGOs across the globe complement governments' efforts in development service delivery, a situation that has occasioned a rapid rise in both the volume and scale of operations of NGOs. Nonetheless, there is a growing debate regarding the conceptual intentions of NGOs. While some scholars believe that NGOs effectively provide development services, others have suggested that development service delivery does not constitute a critical component of NGOs' agenda. There is also the issue of whether or not the approaches NGOs employ in development services are participatory enough. While some scholars opine that participatory development communication approaches characterize NGOs' development services, others maintain that participation is merely rhetoric value within the NGO sector. These contending views risk an obliteration of the continuing relevance of NGOs in development discourse. This paper seeks to contribute to the debate on the place of NGOs in development services and the approaches NGOs employ in contemporary development practice. The authors posit that NGOs occupy a central place in development service provision but concede that NGO operations in development services are not without challenges. The authors argue further that NGOs’ role in development services can better be appreciated based on a thorough understanding of the role of participatory development communication in development service provisions. The paper presents a review of the relevant conceptual and empirical literature on NGOs' activities in development services and concludes by identifying lessons that should engage the attention of key stakeholders.
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Daniel Odoom, Joseph Obeng-Baah, & Lawrencia Agyepong. (2022). Non-Governmental Organizations and Development Service Provision: A Conceptual and Empirical Review. PanAfrican Journal of Governance and Development (PJGD), 3(1), 50-83. https://doi.org/10.46404/panjogov.v3i1.3576
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Relief Services protecting vulnerable livelihoods program in Zimbabwe. Asian Journal of Management Sciences and Education, 2 (3):144-143.
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Communication and Critical/Cultural Studies, 6, 328-345.
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Gender and Development, 13 (2): 90-98.
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Organisations involved in local development in the Upper West Region of Ghana. Ghana Journal of Development Studies, 12 (1 and 2): 142-163.
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Ghana. Ghana Journal of Development Studies, 16(3): 87-108.
Edwards, M., & Hulme, D. (1996). Too close for comfort? The impact of official aid on NGOs.
World Development, 24 (6): 961-973.
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Ghana in Mfantseman district. Unpublished doctoral dissertation, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.
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the state and sustainable agriculture development. New York: Routledge.
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M. (eds.), Development Theory and Practice: Critical Perspectives. Hampshire: Palgrave. 71-91.
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Geneva: Global Labour Institute.
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challenges. Unpublished master’s thesis, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.
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38 (6): 1095–1110.
Hedayat, A. N., & Ma’rof, B. R. (2017). The role of NGOs in promoting empowerment for
sustainable community development. Journal of Human Ecology, 30 (2):85-92.
Helen, C., Cunt, G., & Sujata, R. (2005). Engaging local non-governmental organizations in the
response to HIV/AIDS. Washington DC: Pact, Inc.
Hibbard, M., & Tang, C. C. (2004). Sustainable community development: A social approach
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Publishers Inc.
Hulme, D., & Edwards, M. (1997). Too close for comfort: NGOs, the state and donors. London:
St. Martin’s Press.
Islam, R. M. (2015). Non-governmental organizations and community development in
Bangladesh. SAGE Journal, 60 (2):479-493.
Kabeer, N., Huq, T.Y., & Kabir, A.H. (2008). Quantifying the impact of social mobilization in
Rural Bangladesh: An analysis of Nijera Kori. Brighton: Institute of Development Studies.
Kamat, S. (2004). The privatization of public interest: theorizing NGO discourse in a neoliberal
era. Review of International Political Economy, 11(1): 155-176.
Korten, D. (1990). Getting to the 21st Century: Voluntary Action and the global agenda.
Connecticut: Kumarian Press.
Lane, J. (1995). Non-governmental organizations and participatory development: The concept in
theory versus the concept in practice. In Nelson, N., and Wright, S. (eds.), Power and Participatory Development: Theory and Practice. London. Intermediate Technology Publications.181-191.
Lekorwe, M., & Mpabanga, D. (2007). Managing NGOs in Botswana. The Public Sector
Innovation Journal, 12 (3): 1-18.
Lewis, D. (2005). Actors, ideas and networks: Trajectories of the non-governmental in
development studies. In Kothari, U. (ed.), A radical history of development studies. London: Zed Books.
Lewis, D., & Kanji, N. (2009). Non-governmental organizations and development. London and
New York: Routledge.
Lindenberg, M., & Bryant, C. (2001). Going global: Transforming relief and development
NGOs. Bloomfield, CT: Kumarian.
Lodge, G., & Wilson, C. (2006). A corporate solution to global poverty: How multinationals can
help the poor and invigorate their own legitimacy. Princeton, NJ: Princeton University Press.
Long, C. (2001). Participation of the poor in development initiatives: Taking their rightful place.
London: Earthscan Publications Ltd.
Matsvai, S. (2018). NGOs’ interventions, sustainable livelihood, and rural development in
Zimbabwe: The case of Gutu district, Mutubuki Chitenderano Association. International Journal of Development and Sustainability, 7 (6):1960-1975.
Mawdsley, E., Townsend, J., Porter, G., & Oakley, P. (2002). Knowledge, power and
development agenda: NGOs north and south. Oxford: INTRAC.
Mayo, M. 1(994). Communities and Caring: The mixed economy of welfare. New York: St.
Martin's Press, Inc.
Mohan, G. (2001). 'Participation: Strategies for Deeper Empowerment. In Bill and Uma
Kothari Cooke (ed.), participation: the new tyranny. London: ZED Books.
Mostashari, A. (2005). An introduction to non-governmental organizations management. Iranian
Studies Group, MIT.
Moyo, S. (2000). The structure and characteristics of NGOs. In PRA, poverty and livelihoods:
reflections from inside the bowels of an international NGO. S. Moyo and K. Neefjes. In Pathways to Participation: Reflections on PRA. A. Cornwell & G. Pratt (eds). London: ITDG Publishing.
Murray, W. E., & Overton, J. D. (2011). Neoliberalism is dead, long live neoliberalism?
Neostructuralism and the international aid regime of the 2000s. Progress in Development Studies, 11(4): 307–319.
Muchtar, A. T. (2017). Understanding the influence of development interventions on women
beneficiaries’ perceptions of empowerment: A case study in South Sulawesi, Indonesia. Unpublished doctoral dissertation, Victoria University of Wellington, New Zealand.
Najam, A. (1999). NGO accountability: a conceptual framework. Development Policy Review,
14(4): 39-53.
Nalere, P., Yago, M., & Oriel, K. (2015). The contribution of rural institutions to rural
development: Study of smallholder farmer groups and NGOs in Uganda. International NGO Journal, 4, 37-51.
Nalubiri, A. G. (2010). Sustaining local NGO social intervention-benefits in Uganda.
Unpublished master’s thesis, University of The Hague, The Netherlands.
Nelson, P. (2002). New agendas and new patterns of international NGO political action.
International Journal of Voluntary and Non-profit Organizations, 13 (4):377-392.
Odoom, D. (2021). Relevance of Cocoa Life Project Interventions to Community Development
in Rural Ghana: Exploring the Views of Beneficiaries in Wassa East District. Journal of Development and Communication Studies, 8(1), 22-48, https://dx.doi.org/10.4314/jdcs.v8i1.2.
Odoom, D. (2020). Understanding Development Communication: A Review of Selected
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