THE EFFECT OF TRAINING AND DEVELOPMENT ON THE PERFORMANCE OF ADMINISTRATIVE STAFF: THE CASE OF WOLLO UNIVERSITY

Abstract

The general purpose of this study was to investigate the effect of training and development on
performance of administrative staff, a case of Wollo University. The target population of the
study was the 283 administration staff of Wollo University. In this study a descriptive crosssectional survey design approach was used in this study. The study was Simple random
sampling used to determine the population. The data collection instrument tool used to obtain
primary data was a structured questionnaire and semi interview. In the study, a Pilot test of 30
questionnaires was done to ensure that the questionnaire was reliable to the research process.
Scale reliability for study variables was established by computing the overall Cronbach’s alpha
reliability coefficient for the items of the independent and dependent variable. Normality test
was also done; the normality of data distribution was assessed by examining its normality
assumption. Pearson Correlation and regression analysis were finally done to see whether the
independent variables were positively and significantly related to staff Performance. The data
was analyzed using Statistical Package for Social Sciences (SPSS) software. The finding
suggests that there is a strong relationship between dependent variable (staff performance) and
independent variables (on the job training, off the job training, induction training and career
development training) at university. Although, based on finding of regression analyzes
reliability had relatively strong significant and direct effect on staff performance. Based on the
research results, it is recommended for university in study area to improve the staff
performance through providing training and development, carrying out depth research on
training and developments continuously evaluating staff performance giving prioritize.