Role of Information Communication Technology (ICT) Integration on Performance of College of Agriculture and Veterinary Medicine Jimma, University

Abstract

This research is a qualitative research aimed at analyzing and describing the role of information
communication technology (ICT) on teaching learning, research and supportive administrative
activities from the users’ perceptions point of view in Jimma University College of Agriculture
and Veterinary Medicine. A cross-sectional descriptive case study design was used. Both
primary and secondary data were used. The primary data was collected using unstructured
interviews, questionnaire, focus group discussion, and observation of the research setting. A
sample of 131 respondents was participated in this research. Purposive and systematic random
sampling was used to select the sample respondents. Qualitative data analysis were used to
analyze data. The study reveals that, majority of participant students mentioned that, using ICT
in their learning has improved their performance, and ICT integration in to the administrative
functions of the college enabled efficient communication, improved collaboration among various
functions, employees, customers and partners of the college. The major constraints hindering
efficient ICT service delivery at the college were, unreliable internet connection, repeated power
interruption and delay in purchasing the required ICT equipment. Therefore, having college
based independent server and decentralized purchasing system would minimize the constraints.