Role of Information Communication Technology (ICT) Integration on Performance of College of Agriculture and Veterinary Medicine Jimma, University

Abstract

This research is a qualitative research aimed at analyzing and describing the role of informationcommunication technology (ICT) on teaching learning, research and supportive administrativeactivities from the users’ perceptions point of view in Jimma University College of Agricultureand Veterinary Medicine. A cross-sectional descriptive case study design was used. Bothprimary and secondary data were used. The primary data was collected using unstructuredinterviews, questionnaire, focus group discussion, and observation of the research setting. Asample of 131 respondents was participated in this research. Purposive and systematic randomsampling was used to select the sample respondents. Qualitative data analysis were used toanalyze data. The study reveals that, majority of participant students mentioned that, using ICTin their learning has improved their performance, and ICT integration in to the administrativefunctions of the college enabled efficient communication, improved collaboration among variousfunctions, employees, customers and partners of the college. The major constraints hinderingefficient ICT service delivery at the college were, unreliable internet connection, repeated powerinterruption and delay in purchasing the required ICT equipment. Therefore, having collegebased independent server and decentralized purchasing system would minimize the constraints.