The Effect of Job Demand-Control-Social Support Model on Nurses’ Job Satisfaction in Specialized Teaching Hospitals, Ethiopia

Main Article Content

Nebiat Negussie
Geetinder Kaur

Abstract

BACKGROUND: The job demand-control- social support model has been widely studied in westerncountries but has not been theoretically addressed on health workers of sub-Saharan African countries.Therefore, this study investigates the relationship between Job Demand-Control-Support Model and jobsatisfaction in specialized teaching hospitals in Ethiopia.METHOD: A cross-sectional survey was conducted from September 2014 to May 2015 in three publicspecialized teaching hospitals in Ethiopia. Among 1371 nurses, 360 were selected as sample. Data wascollected using Job Content Questionnaire and Job Satisfaction Survey Questionnaire. After the datawas collected, it was analyzed using SPSS version16.0 statistical software. The results were analyzedusing of descriptive statistics followed by inferential statistics on the variables.RESULTS: The result revealed that control variables (gender, age, educational qualification, and workexperience) accounted for a significant increment explaining 2.1 percent of the variance in jobsatisfaction. Job demand and social support together explained 24.5 percent of job satisfaction. Jobdemand(β=-0.152; p<0.01) had significant but negative relationship with job satisfaction and socialsupport (β=0.458; p<0.01) had significant and positive relationship with job satisfaction. On the otherhand, job control (β=0.042; p>0.05) did not have a significant relationship with job satisfaction.Furthermore, there was no straight three- way interaction effect among job demand, job control andsocial support (β=0.05, p>0.05).CONCLUSION: Job demand and social support are related to nurses’ job satisfaction, but job controlneither related to nor moderated the relationship between job demands and job satisfaction.Furthermore, there was no joint three-way interaction effect among job demand, job control and socialsupport.

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Original Article
Author Biographies

Nebiat Negussie, Punjabi University, Patiala

Department of Public Administration

Geetinder Kaur, Punjabi University, Patiala

Department of Public Administration